- Vehicles
- 3,345
- Built between
- Sep 2010 – Jul 2014
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 13 February 2015
- Repaired
- 92%
- Unrepaired
- 245
Does this affect my vehicle?
This recall covers vehicles built between September 2010 and July 2014. If yours was built outside that window, it is not part of this recall.
- 2011-2014 Chevrolet ExpressBuilt September 2010 to July 2014
- 2011-2014 GMC SavanaBuilt May 2011 to July 2014
Repair progress
245 of 3,345 vehicles in this recall had still not been repaired as of Q2 2016.
92% repaired — 3,094 of 3,345 reported
- Owners not reachable
- 6
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
General Motors LLC (GM) is recalling certain model year 2011-2014 Chevrolet Express compressed natural gas (CNG)vehicles manufactured September 10, 2010, to April 28, 2014, and GMC Savana CNG vehicles manufactured May 23, 2011, to April 21, 2014. The affected vehicles may leak natural gas from the CNG high pressure regulator.
What could happen
A natural gas leak in the presence of an ignition source increases the risk of a fire or explosion.
What gets fixed
GM will notify owners, and dealers will replace the high pressure regulator, free of charge. The recall began February 13, 2013.
Timeline
- Vehicles builtSeptember 2010 to July 2014
- Recall reported to NHTSA13 August 2014
- Owners notified13 February 2015
- Latest repair reportQ2 2016 — 92% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 August 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14321.
Official source
- Manufacturer's recall number
- 14321 / 14758
- Recalling manufacturer
- General Motors LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.