Ram Air Bags

Ram is recalling about 18,245 vehicles over a problem with the air bags. Inadvertent air bag deployment can increase the risk of crash or injury to the seat occupant.

Campaign
14V528000
Manufacturer
Chrysler Group LLC
Reported
4 September 2014
Vehicles
18,245
Built between
Jul 2012 – Aug 2014
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
22 September 2014
Repaired
69%
Unrepaired
5,212

Does this affect my vehicle?

This recall covers vehicles built between July 2012 and August 2014. If yours was built outside that window, it is not part of this recall.

  • 2013-2015 Ram C/V TradesmanBuilt July 2012 to August 2014

Repair progress

5,212 of 18,245 vehicles in this recall had still not been repaired as of Q4 2015.

69% repaired — 12,605 of 18,245 reported

Owners not reachable
422
Scrapped or exported
6

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Chrysler Group LLC (Chrysler) is recalling certain model year 2013-2015 Ram C/V Tradesman cargo vans, equipped with two front bucket seats and no rear seating, manufactured July 25, 2012, to August 20, 2014. In the affected vehicles, road hazards such as potholes may cause the front passenger side curtain and/or seat air bags to deploy unexpectedly.

What could happen

Inadvertent air bag deployment can increase the risk of crash or injury to the seat occupant.

What gets fixed

Chrysler will notify owners, and dealers will update the software in the Occupant Restraint Control (ORC) module, free of charge. The recall began October 3, 2014.

Timeline

  1. Vehicles builtJuly 2012 to August 2014
  2. Recall reported to NHTSA4 September 2014
  3. Owners notified22 September 2014
  4. Latest repair reportQ4 2015 — 69% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 4 September 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P51.

Official source

Manufacturer's recall number
P51
Recalling manufacturer
Chrysler Group LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand