Keystone Equipment: Electrical

Keystone is recalling about 198 vehicles over a problem with the equipment. An outlet that is not part of the GFCI protected circuit has an increased risk of providing an electrical shock if an electrical fault exists in an appliance plugged into the receptacle.

Campaign
14V549000
Manufacturer
Keystone RV Company
Reported
10 September 2014
Vehicles
198
Built between
Oct 2013 – Aug 2014
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
15 September 2014
Repaired
51%
Unrepaired
65

Does this affect my vehicle?

This recall covers vehicles built between October 2013 and August 2014. If yours was built outside that window, it is not part of this recall.

  • 2014-2015 Keystone HideoutBuilt October 2013 to August 2014

Repair progress

65 of 198 vehicles in this recall had still not been repaired as of Q4 2015.

51% repaired — 100 of 198 reported

Owners not reachable
1
Scrapped or exported
32

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Keystone RV Company (Keystone) is recalling certain model year 2014-2015 Hideout 308BHDS fifth wheel trailers manufactured October 2, 2013, to August 8, 2014. The affected trailers may have been built with a 120V outlet in the exterior kitchen that is not part of the GFCI protected circuit.

What could happen

An outlet that is not part of the GFCI protected circuit has an increased risk of providing an electrical shock if an electrical fault exists in an appliance plugged into the receptacle.

What gets fixed

Keystone has notified owners, and dealers will verify that the outside kitchen outlet is on a GFCI circuit, replacing it as necessary, free of charge. The recall began on September 15, 2014.

Timeline

  1. Vehicles builtOctober 2013 to August 2014
  2. Recall reported to NHTSA10 September 2014
  3. Owners notified15 September 2014
  4. Latest repair reportQ4 2015 — 51% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 September 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 14-216.

Official source

Manufacturer's recall number
14-216
Recalling manufacturer
Keystone RV Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand