Jayco Travel Trailer Equipment: Recreational Vehicle/Trailer

Jayco Travel Trailer is recalling about 36 vehicles over a problem with the equipment. If the ladder does not have the support of the backer, when the ladder is used, the screws can pull out of the trailer wall and the ladder may give, increasing the risk of injury to the ladder user.

Campaign
14V561000
Manufacturer
Jayco, Inc.
Reported
12 September 2014
Vehicles
36
Built between
May 2014 – May 2014
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
29 September 2014
Repaired
75%
Unrepaired
9

Does this affect my vehicle?

This recall covers vehicles built between May 2014 and May 2014. If yours was built outside that window, it is not part of this recall.

  • 2015 Jayco Travel Trailer JAY FlightBuilt May 2014 to May 2014

Repair progress

9 of 36 vehicles in this recall had still not been repaired as of Q4 2015.

75% repaired — 27 of 36 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Jayco, Inc. (Jayco) is recalling certain model year 2015 19RD (TP) Jay Flight trailers manufactured May 19, 2014, to May 21, 2014. The affected trailers may have been manufactured with the roof ladder installed on the door side of the trailer. This incorrect location does not have a reinforcing backer to hold the ladder to the trailer.

What could happen

If the ladder does not have the support of the backer, when the ladder is used, the screws can pull out of the trailer wall and the ladder may give, increasing the risk of injury to the ladder user.

What gets fixed

Jayco will notify owners, and dealers will inspect the placement of the ladder, and install a backer if the ladder is installed on the wrong side, free of charge. The recall began on September 30, 2014.

Timeline

  1. Vehicles builtMay 2014 to May 2014
  2. Recall reported to NHTSA12 September 2014
  3. Owners notified29 September 2014
  4. Latest repair reportQ4 2015 — 75% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 September 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901220.

Official source

Manufacturer's recall number
9901220
Recalling manufacturer
Jayco, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand