- Vehicles
- 315,325
- Built between
- Mar 2009 – Sep 2013
- Models
- 10
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 27 April 2015
- Repaired
- 71%
- Unrepaired
- 82,212
Does this affect my vehicle?
This recall covers vehicles built between March 2009 and September 2013. If yours was built outside that window, it is not part of this recall.
- 2010-2012 Dodge RAM 2500Built March 2009 to September 2013
- 2010-2012 Dodge RAM 3500Built March 2009 to September 2013
- 2011-2012 Dodge RAM 4500Built March 2009 to September 2013
- 2011-2012 Dodge RAM 5500Built March 2009 to September 2013
- 2013-2014 Ram 2500Built March 2009 to September 2013
- 2013-2014 Ram 3500Built March 2009 to September 2013
- 2013-2014 Ram 4500Built March 2009 to September 2013
- 2013-2014 Ram 5500Built March 2009 to September 2013
- 2010 Ram redundant 4500Built March 2009 to September 2013
- 2010 Ram redundant 5500Built March 2009 to September 2013
Repair progress
82,212 of 315,325 vehicles in this recall had still not been repaired as of Q3 2016.
71% repaired — 223,744 of 315,325 reported
- Owners not reachable
- 9,115
- Scrapped or exported
- 254
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
What could happen
If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
What gets fixed
Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015.
Timeline
- Vehicles builtMarch 2009 to September 2013
- Recall reported to NHTSA8 October 2014
- Owners notified27 April 2015
- Latest repair reportQ3 2016 — 71% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 October 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Official source
- Manufacturer's recall number
- P65
- Recalling manufacturer
- Chrysler Group LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.