- Vehicles
- 132,792
- Built between
- Oct 2013 – Apr 2014
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 24 November 2014
- Repaired
- 86%
- Unrepaired
- 17,277
Does this affect my vehicle?
This recall covers vehicles built between October 2013 and April 2014. If yours was built outside that window, it is not part of this recall.
- 2014 Dodge DurangoBuilt October 2013 to April 2014
- 2014 Jeep Grand CherokeeBuilt October 2013 to April 2014
Repair progress
17,277 of 132,792 vehicles in this recall had still not been repaired as of Q1 2016.
86% repaired — 113,924 of 132,792 reported
- Owners not reachable
- 1,539
- Scrapped or exported
- 52
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
What could happen
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
What gets fixed
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014.
Timeline
- Vehicles builtOctober 2013 to April 2014
- Recall reported to NHTSA8 October 2014
- Owners notified24 November 2014
- Latest repair reportQ1 2016 — 86% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 October 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Official source
- Manufacturer's recall number
- P64
- Recalling manufacturer
- Chrysler Group LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.