- Vehicles
- 52
- Built between
- Jan 2012 – Apr 2014
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 5 December 2014
- Repaired
- 62%
- Unrepaired
- 17
Does this affect my vehicle?
This recall covers vehicles built between January 2012 and April 2014. If yours was built outside that window, it is not part of this recall.
- 2012-2014 Neely Coble Isuzu NQR W/Dual SteerBuilt January 2012 to April 2014
Repair progress
17 of 52 vehicles in this recall had still not been repaired as of Q1 2016.
62% repaired — 32 of 52 reported
- Scrapped or exported
- 3
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Neely Coble Company (Neely Coble) is recalling certain model year 2012-2014 Isuzu NQR vehicles equipped with the dual steering modification by Neely Coble. In the affected vehicles, the screw that holds the upper left hand steering column and steering wheel could loosen and separate from the lower column.
What could happen
If the screw holding the upper steering column and steering wheel loosens, the upper and lower steering columns may separate, resulting in a loss of steering, increasing the risk of a crash.
What gets fixed
Neely Coble will notify owners, and dealers will secure the steering column connection, free of charge. The recall began on December 5, 2014.
Timeline
- Vehicles builtJanuary 2012 to April 2014
- Recall reported to NHTSA22 October 2014
- Owners notified5 December 2014
- Latest repair reportQ1 2016 — 62% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 October 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Neely Coble customer service at 1-256-350-1630. Neely Coble's number for this recall is DS14-001.
Official source
- Manufacturer's recall number
- DS14-001
- Recalling manufacturer
- Neely Coble Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.