- Vehicles
- 101,938
- Built between
- Feb 2012 – Oct 2014
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 11 November 2014
- Repaired
- 95%
- Unrepaired
- 4,445
Does this affect my vehicle?
This recall covers vehicles built between February 2012 and October 2014. If yours was built outside that window, it is not part of this recall.
- 2013-2015 Audi A4 AllroadBuilt February 2012 to October 2014
- 2013-2015 Audi AllroadBuilt March 2012 to October 2014
- 2013-2015 Audi S4Built February 2012 to October 2014
Repair progress
4,445 of 101,938 vehicles in this recall had still not been repaired as of Q1 2016.
95% repaired — 97,252 of 101,938 reported
- Owners not reachable
- 226
- Scrapped or exported
- 15
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2015 Audi A4 and S4 vehicles manufactured February 16, 2012, to October 21, 2014, and 2013-2015 Audi Allroad vehicles manufactured March 12, 2012, to October 21, 2014. Due to an improper algorithm in the air bag control module, if a crash necessitates deployment of the side air bags, a second impact to the front of the vehicle may not command the front air bags to also deploy.
What could happen
If the front air bags do not deploy in the event of a secondary impact to the front of the vehicle, there is an increased risk of occupant injury.
What gets fixed
Volkswagen will notify owners, and Audi dealers will update the air bag control unit software, free of charge. The recall began on November 14, 2014.
Timeline
- Vehicles builtFebruary 2012 to October 2014
- Recall reported to NHTSA24 October 2014
- Owners notified11 November 2014
- Latest repair reportQ1 2016 — 95% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 24 October 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 69K5.
Official source
- Manufacturer's recall number
- 69K5
- Recalling manufacturer
- Volkswagen Group of America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.