Volvo Power Train: Automatic Transmission

Volvo is recalling about 6,234 vehicles over a problem with the power train. If the drivetrain does not re-engage, the vehicle's stopping distance may be lengthened, increasing the risk of a crash.

Campaign
14V739000
Manufacturer
Volvo Trucks North America
Reported
18 November 2014
Vehicles
6,234
Built between
Jun 2011 – Aug 2014
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
10 December 2014
Repaired
90%
Unrepaired
638

Does this affect my vehicle?

This recall covers vehicles built between June 2011 and August 2014. If yours was built outside that window, it is not part of this recall.

  • 2012, 2014-2015 Volvo VHDBuilt June 2011 to August 2014
  • 2012-2015 Volvo VNLBuilt June 2011 to August 2014
  • 2014-2015 Volvo VNMBuilt June 2011 to August 2014

Repair progress

638 of 6,234 vehicles in this recall had still not been repaired as of Q1 2016.

90% repaired — 5,596 of 6,234 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Volvo Trucks North America (Volvo) is recalling certain model year 2012, 2014-2015 VHD, 2012-2015 VNL, and 2014-2015 VNM trucks manufactured June 16, 2011, to August 18, 2014, and equipped with the Eco-Roll option. The affected trucks may fail to re-engage the vehicle drivetrain after using the Eco-Roll feature.

What could happen

If the drivetrain does not re-engage, the vehicle's stopping distance may be lengthened, increasing the risk of a crash.

What gets fixed

Volvo has notified owners, and dealers will update the Eco-Roll software, free of charge. The recall began on December 10, 2014.

Timeline

  1. Vehicles builtJune 2011 to August 2014
  2. Recall reported to NHTSA18 November 2014
  3. Owners notified10 December 2014
  4. Latest repair reportQ1 2016 — 90% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 November 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1406.

Official source

Manufacturer's recall number
RVXX1406
Recalling manufacturer
Volvo Trucks North America
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand