- Vehicles
- 17,469
- Built between
- Oct 2012 – Dec 2014
- Models
- 1
- Recall type
- Equipment
- Initiated by
- Manufacturer
- Owners notified
- 27 March 2015
- Repaired
- 52%
- Unrepaired
- 8,406
Does this affect my vehicle?
This recall covers vehicles built between October 2012 and December 2014. If yours was built outside that window, it is not part of this recall.
- Hickory Springs RV Quad StepBuilt October 2012 to December 2014
Repair progress
8,406 of 17,469 vehicles in this recall had still not been repaired as of Q3 2016.
52% repaired — 9,057 of 17,469 reported
- Owners not reachable
- 2
- Scrapped or exported
- 4
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Hickory Springs Manufacturing Company (HSM) is recalling certain RV quad entry steps, models 24" RV Step 8x8 PRCD RAD, 24" RV Step 8x8 RAD, 24" RV Step 8x8 ST PRC RAD RGR, 24" 8x8 Quad PRCD RAD Boxed, and 24" RV Step 8x8 ST PRC RAD W/BRKT, all manufactured October 18, 2012, to February 14, 2014. The rivets joining the 2nd, 3rd, and 4th steps may shear and fail when weight is placed upon the steps.
What could happen
If the rivet shears under occupant load, the occupant may fall, increasing the risk of personal injury.
What gets fixed
HSM will notify the manufacturers that purchased the steps for use in recreational vehicles, and those manufacturers will notify the vehicle owners. To remedy the steps, the rivets will be removed and the step sections will be bolted toegther, free of charge. The recall began on March 27, 2015.
Timeline
- Vehicles builtOctober 2012 to December 2014
- Recall reported to NHTSA25 February 2015
- Owners notified27 March 2015
- Latest repair reportQ3 2016 — 52% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 25 February 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact HSM customer service at 1-800-438-5341.
Official source
- Recalling manufacturer
- Hickory Springs Manufacturing Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.