Voyager Back Over Prevention: Camera System

Voyager is recalling about 2,181 vehicles over a problem with the back over prevention. If the camera displays the image in reverse, the driver may inadvertently turn the wrong direction to avoid hitting an object behind the vehicle, increasing the risk of a crash.

Campaign
15E050000
Manufacturer
ASA Electronics, LLC.
Reported
12 June 2015
Vehicles
2,181
Built between
Nov 2014 – Apr 2015
Models
1
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
4 August 2015
Repaired
45%
Unrepaired
1,205

Does this affect my vehicle?

This recall covers vehicles built between November 2014 and April 2015. If yours was built outside that window, it is not part of this recall.

  • Voyager VCMS140I Rear CameraBuilt November 2014 to April 2015

Repair progress

1,205 of 2,181 vehicles in this recall had still not been repaired as of Q4 2016.

45% repaired — 976 of 2,181 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

ASA Electronics, LLC. (ASA) is recalling certain Voyager rear cameras, model number VCMS140I, manufactured November 25, 2014, to April 14, 2015. The affected rear cameras may reverse the display image, possibly displaying images on the right that should appear on the left and vice versa.

What could happen

If the camera displays the image in reverse, the driver may inadvertently turn the wrong direction to avoid hitting an object behind the vehicle, increasing the risk of a crash.

What gets fixed

ASA will notify owners, and dealers will replace the rear camera, free of charge. The recall began on August 4, 2015.

Timeline

  1. Vehicles builtNovember 2014 to April 2015
  2. Recall reported to NHTSA12 June 2015
  3. Owners notified4 August 2015
  4. Latest repair reportQ4 2016 — 45% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 June 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact ASA customer service at 1-877-384-4400.

Official source

Recalling manufacturer
ASA Electronics, LLC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand