Chamberlain Equipment: Electrical

Chamberlain is recalling about 8,542 vehicles over a problem with the equipment. If the portable jump starter overheats, it would increase the risk of a fire.

Campaign
15E079000
Manufacturer
The Chamberlain Group, Inc.
Reported
2 October 2015
Vehicles
8,542
Built between
Aug 2014 – Sep 2015
Models
1
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
13 October 2015
Repaired
28%
Unrepaired
6,131

Does this affect my vehicle?

This recall covers vehicles built between August 2014 and September 2015. If yours was built outside that window, it is not part of this recall.

  • Chamberlain Portable Jump StarterBuilt August 2014 to September 2015

Repair progress

6,131 of 8,542 vehicles in this recall had still not been repaired as of Q2 2017.

28% repaired — 2,411 of 8,542 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

The Chamberlain Group, Inc. (Chamberlain) is recalling certain Portable Jump Starters, model CA1000, manufactured August 1, 2014, to September 9, 2015. The affected jump starters are able to be charged when the internal battery is either too hot or too cold for charging, possibly resulting in the unit overheating.

What could happen

If the portable jump starter overheats, it would increase the risk of a fire.

What gets fixed

Chamberlain will notify owners and provide them with a full refund of the portable jump starter. The recall began on October 13, 2015.

Timeline

  1. Vehicles builtAugust 2014 to September 2015
  2. Recall reported to NHTSA2 October 2015
  3. Owners notified13 October 2015
  4. Latest repair reportQ2 2017 — 28% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 October 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Chamberlain customer service at 1-877-277-7135.

Official source

Recalling manufacturer
The Chamberlain Group, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component