Ford Fuel System, Gasoline: Fuel Pump

Ford is recalling about 54,543 vehicles over a problem with the fuel system, gasoline. If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

Campaign
15V005000
Manufacturer
Ford Motor Company
Reported
9 January 2015
Vehicles
54,543
Built between
Oct 2013 – Aug 2014
Models
6
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
27 February 2015
Repaired
72%
Unrepaired
13,888

Does this affect my vehicle?

This recall covers vehicles built between October 2013 and August 2014. If yours was built outside that window, it is not part of this recall.

  • 2014 Ford EdgeBuilt April 2014 to May 2014
  • 2014 Ford EscapeBuilt February 2014 to May 2014
  • 2014-2015 Ford FiestaBuilt April 2014 to June 2014
  • 2014 Ford FocusBuilt October 2013 to May 2014
  • 2014-2015 Ford Transit ConnectBuilt November 2013 to August 2014
  • 2015 Lincoln MKCBuilt April 2014 to May 2014

Repair progress

13,888 of 54,543 vehicles in this recall had still not been repaired as of Q2 2016.

72% repaired — 39,350 of 54,543 reported

Owners not reachable
1,235
Scrapped or exported
70

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

What could happen

If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

What gets fixed

Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015.

Timeline

  1. Vehicles builtOctober 2013 to August 2014
  2. Recall reported to NHTSA9 January 2015
  3. Owners notified27 February 2015
  4. Latest repair reportQ2 2016 — 72% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 January 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

Official source

Manufacturer's recall number
14S30, 15S13
Recalling manufacturer
Ford Motor Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand