Toyota Structure: Roof and Pillars

Toyota is recalling about 387 vehicles over a problem with the structure. If the clip was damaged during the entertainment system installation, in the event of a side curtain air bag deployment, the trim panel may detach and strike one of the vehicle occupants, increasing the risk of injury.

Campaign
15V240000
Manufacturer
Gulf States Toyota, Inc.
Reported
22 April 2015
Vehicles
387
Built between
Jan 2015 – Apr 2015
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
5 June 2015
Repaired
67%
Unrepaired
128

Does this affect my vehicle?

This recall covers vehicles built between January 2015 and April 2015. If yours was built outside that window, it is not part of this recall.

  • 2015 Toyota SiennaBuilt January 2015 to April 2015

Repair progress

128 of 387 vehicles in this recall had still not been repaired as of Q3 2016.

67% repaired — 258 of 387 reported

Owners not reachable
1

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Gulf States Toyota, Inc. (GST) is recalling certain model year 2015 Toyota Sienna vehicles manufactured January 23, 2015, to April 13, 2015, and equipped with non-Toyota-brand overhead entertainment accessories installed by GST. During reassembly of the interior after the overhead entertainment system installation, a trim panel securing clip may have been reused instead of being replaced.

What could happen

If the clip was damaged during the entertainment system installation, in the event of a side curtain air bag deployment, the trim panel may detach and strike one of the vehicle occupants, increasing the risk of injury.

What gets fixed

GST will notify owners, and dealers will replace the trim panel securing clip, free of charge. The recall began June 5, 2015.

Timeline

  1. Vehicles builtJanuary 2015 to April 2015
  2. Recall reported to NHTSA22 April 2015
  3. Owners notified5 June 2015
  4. Latest repair reportQ3 2016 — 67% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 April 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 15R1.

Official source

Manufacturer's recall number
15R1
Recalling manufacturer
Gulf States Toyota, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand