- Vehicles
- 456,440
- Built between
- Nov 2009 – May 2013
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 18 December 2015
- Repaired
- 70%
- Unrepaired
- 120,717
Does this affect my vehicle?
This recall covers vehicles built between November 2009 and May 2013. If yours was built outside that window, it is not part of this recall.
- 2011-2014 Ford FiestaBuilt November 2009 to May 2013
- 2013-2014 Ford FusionBuilt February 2012 to May 2013
- 2013-2014 Lincoln MKZBuilt February 2012 to May 2013
Repair progress
120,717 of 456,440 vehicles in this recall had still not been repaired as of Q1 2017.
70% repaired — 320,666 of 456,440 reported
- Owners not reachable
- 13,850
- Scrapped or exported
- 1,207
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
What could happen
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
What gets fixed
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015.
Timeline
- Vehicles builtNovember 2009 to May 2013
- Recall reported to NHTSA24 April 2015
- Owners notified18 December 2015
- Latest repair reportQ1 2017 — 70% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 24 April 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Official source
- Manufacturer's recall number
- 15S16
- Recalling manufacturer
- Ford Motor Company
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.