- Vehicles
- 104,807
- Built between
- Nov 2010 – Apr 2015
- Models
- 11
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 2 September 2015
- Repaired
- 60%
- Unrepaired
- 36,092
Does this affect my vehicle?
This recall covers vehicles built between November 2010 and April 2015. If yours was built outside that window, it is not part of this recall.
- 2011-2016 Kenworth 963Built November 2010 to April 2015
- 2011-2016 Kenworth C500Built November 2010 to April 2015
- 2011-2016 Kenworth C540Built November 2010 to April 2015
- 2011-2016 Kenworth C550Built November 2010 to April 2015
- 2011-2016 Kenworth T270Built November 2010 to April 2015
- 2011-2016 Kenworth T370Built November 2010 to April 2015
- 2011-2016 Kenworth T440Built November 2010 to April 2015
- 2011-2016 Kenworth T470Built November 2010 to April 2015
- 2011-2016 Kenworth T660Built November 2010 to April 2015
- 2011-2016 Kenworth T800Built November 2010 to April 2015
- 2011-2016 Kenworth W900Built November 2010 to April 2015
Repair progress
36,092 of 104,807 vehicles in this recall had still not been repaired as of Q4 2016.
60% repaired — 63,231 of 104,807 reported
- Owners not reachable
- 5,484
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
PACCAR Incorporated (PACCAR) is recalling certain model year 2011-2016 Kenworth T270, T370, T440, T470, C500, C540, C550, T660, T800, W900, and 963 trucks manufactured November 1, 2010, to April 6, 2015. In the affected trucks, water may leak into the wiper motor.
What could happen
As water leaks in, the wiper may cease to function on the 'intermittent' setting, reducing the driver's visibility and increasing the risk of a crash. Additionally, the water may cause corrosion which, over time, may result in an electrical short, increasing the risk of a fire.
What gets fixed
PACCAR is still developing and testing a remedy. The recall is expected to begin in July 2015. An interim letter was sent to owners on July 2, 2015. The recall began on September 2, 1015.
Timeline
- Vehicles builtNovember 2010 to April 2015
- Recall reported to NHTSA8 May 2015
- Owners notified2 September 2015
- Latest repair reportQ4 2016 — 60% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 May 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is 15KWF.
Official source
- Manufacturer's recall number
- 15KWF
- Recalling manufacturer
- PACCAR Incorporated
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.