- Vehicles
- 8
- Built between
- Jan 2014 – Mar 2015
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 7 July 2015
- Repaired
- 38%
- Unrepaired
- 5
Does this affect my vehicle?
This recall covers vehicles built between January 2014 and March 2015. If yours was built outside that window, it is not part of this recall.
- 2014-2015 Ford F-550Built January 2014 to March 2015
Repair progress
5 of 8 vehicles in this recall had still not been repaired as of Q4 2015.
38% repaired — 3 of 8 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
HME, Inc. is recalling certain emergency vehicles manufactured January 1, 2014, to March 31, 2015 and built on a model year 2014-2015 Ford F-550 chassis. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.
What could happen
Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
What gets fixed
HME will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on July 7, 2015.
Timeline
- Vehicles builtJanuary 2014 to March 2015
- Recall reported to NHTSA15 June 2015
- Owners notified7 July 2015
- Latest repair reportQ4 2015 — 38% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 15 June 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact HME customer service at 1-616-261-2636.
Official source
- Recalling manufacturer
- HME, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.