Heartland Equipment: Labels

Heartland is recalling about 34 vehicles over a problem with the equipment. The vehicle operator may unintentionally overload the trailer due to the missing GAWR information, increasing the risk of a vehicle crash.

Campaign
15V381000
Manufacturer
Heartland Recreational Vehicles, LLC
Reported
16 June 2015
Vehicles
34
Built between
May 2015 – May 2015
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
29 July 2015
Repaired
24%
Unrepaired
26

Does this affect my vehicle?

This recall covers vehicles built between May 2015 and May 2015. If yours was built outside that window, it is not part of this recall.

  • 2016 Heartland TorqueBuilt May 2015 to May 2015

Repair progress

26 of 34 vehicles in this recall had still not been repaired as of Q4 2016.

24% repaired — 8 of 34 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Torque T27, T28, T29, and T33 travel trailers manufactured May 11, 2015, to May 29, 2015. The affected trailers have Federal Certification labels that may be missing the gross axle weight rating (GAWR) information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

What could happen

The vehicle operator may unintentionally overload the trailer due to the missing GAWR information, increasing the risk of a vehicle crash.

What gets fixed

Heartland will notify owners, and dealers will replace the incorrect certification label with a corrected label, free of charge. The recall began on July 29, 2015.

Timeline

  1. Vehicles builtMay 2015 to May 2015
  2. Recall reported to NHTSA16 June 2015
  3. Owners notified29 July 2015
  4. Latest repair reportQ4 2016 — 24% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 16 June 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.22.

Official source

Manufacturer's recall number
99.01.22
Recalling manufacturer
Heartland Recreational Vehicles, LLC
Safety standard
FMVSS 567
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand