Western Star Electrical System: Instrument Cluster/Panel

Western Star is recalling about 21 vehicles over a problem with the electrical system. If the speedometer does not show the vehicle speed, the driver may unknowingly exceed the posted speed limit, increasing the risk of a crash.

Campaign
15V383000
Manufacturer
Daimler Trucks North America LLC
Reported
17 June 2015
Vehicles
21
Built between
Nov 2014 – Jan 2015
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
28 July 2015
Repaired
71%
Unrepaired
6

Does this affect my vehicle?

This recall covers vehicles built between November 2014 and January 2015. If yours was built outside that window, it is not part of this recall.

  • 2015 Western Star 4700Built November 2014 to January 2015
  • 2015 Western Star 4800Built November 2014 to January 2015
  • 2015 Western Star 4900Built November 2014 to January 2015

Repair progress

6 of 21 vehicles in this recall had still not been repaired as of Q4 2016.

71% repaired — 15 of 21 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2015 Western Star 4700, 4800 and 4900 trucks manufactured November 15, 2014, to January 30, 2015. In the affected vehicles, the speedometer may not operate properly, possibly not displaying the vehicle's speed.

What could happen

If the speedometer does not show the vehicle speed, the driver may unknowingly exceed the posted speed limit, increasing the risk of a crash.

What gets fixed

DTNA will notify owners, and dealers will install a new speedometer, free of charge. The recall began on July 28, 2015.

Timeline

  1. Vehicles builtNovember 2014 to January 2015
  2. Recall reported to NHTSA17 June 2015
  3. Owners notified28 July 2015
  4. Latest repair reportQ4 2016 — 71% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 June 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-683.

Official source

Manufacturer's recall number
FL-683
Recalling manufacturer
Daimler Trucks North America LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand