Prevost Suspension: Hub

Prevost is recalling about 68 vehicles over a problem with the suspension. Cracks in the hub may result in hub failure, which could cause a loss of vehicle control, increasing the risk of a crash.

Campaign
15V428000
Manufacturer
Prevost Cars, Inc.
Reported
6 July 2015
Vehicles
68
Built between
Aug 2014 – Jun 2015
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
11 November 2015
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between August 2014 and June 2015. If yours was built outside that window, it is not part of this recall.

  • 2015 Prevost X3-45Built August 2014 to June 2015

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q4 2015.

100% repaired — 68 of 68 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Prevost Cars, Inc. (Prevost) is recalling certain model year 2015 X3-45 Commuter Coaches manufactured August 1, 2014, to June 1, 2015. The affected motorcoaches are equipped with hub carriers that may leak or crack.

What could happen

Cracks in the hub may result in hub failure, which could cause a loss of vehicle control, increasing the risk of a crash.

What gets fixed

Prevost will notify owners, and dealers will inspect and replace the affected hub carriers, free of charge. The recall began on November 11, 2015.

Timeline

  1. Vehicles builtAugust 2014 to June 2015
  2. Recall reported to NHTSA6 July 2015
  3. Owners notified11 November 2015
  4. Latest repair reportQ4 2015 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 July 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Prevost customer service at 1-877-773-8678. Prevost's number for this recall is SR15-330.

Official source

Manufacturer's recall number
SR15-330
Recalling manufacturer
Prevost Cars, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand