- Vehicles
- 10
- Built between
- Nov 2013 – Mar 2015
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 28 July 2015
- Repaired
- 90%
- Unrepaired
- 1
Does this affect my vehicle?
This recall covers vehicles built between November 2013 and March 2015. If yours was built outside that window, it is not part of this recall.
- 2014-2015 Chevrolet CruzeBuilt November 2013 to March 2015
- 2015 Chevrolet VoltBuilt April 2014 to April 2014
Repair progress
1 of 10 vehicles in this recall had still not been repaired as of Q4 2016.
90% repaired — 9 of 10 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
What could happen
Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
What gets fixed
GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015.
Timeline
- Vehicles builtNovember 2013 to March 2015
- Recall reported to NHTSA10 July 2015
- Owners notified28 July 2015
- Latest repair reportQ4 2016 — 90% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 July 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
Official source
- Manufacturer's recall number
- 15386
- Recalling manufacturer
- General Motors LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.