Heartland Equipment: Labels

Heartland is recalling about 1,680 vehicles over a problem with the equipment. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Campaign
15V482000
Manufacturer
Heartland Recreational Vehicles, LLC
Reported
30 July 2015
Vehicles
1,680
Built between
Nov 2008 – Jul 2015
Models
23
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
29 September 2015
Repaired
9%
Unrepaired
1,512

Does this affect my vehicle?

This recall covers vehicles built between November 2008 and July 2015. If yours was built outside that window, it is not part of this recall.

  • 2010-2016 Heartland BIG CountryBuilt January 2010 to July 2015
  • 2010-2016 Heartland BIG HornBuilt February 2009 to March 2015
  • 2011 Heartland CaliberBuilt April 2010 to September 2010
  • 2010 Heartland Country RidgeBuilt April 2009 to August 2011
  • 2010-2016 Heartland CycloneBuilt January 2009 to March 2015
  • 2010-2012 Heartland EdgeBuilt January 2009 to March 2011
  • 2010-2016 Heartland ElkridgeBuilt March 2009 to May 2015
  • 2016 Heartland Fair FieldBuilt June 2015 to June 2015
  • 2010-2011 Heartland FocusBuilt March 2009 to June 2010
  • 2014-2016 Heartland GatewayBuilt August 2013 to July 2015
  • 2011-2012 Heartland Gray StoneBuilt February 2010 to December 2011
  • 2011-2012 Heartland MPGBuilt February 2010 to July 2011
  • 2010-2011 Heartland North CountryBuilt January 2009 to March 2011
  • 2010-2014 Heartland North TrailBuilt February 2010 to March 2014
  • 2016 Heartland OakmontBuilt April 2015 to June 2015
  • 2013-2015 Heartland PioneerBuilt August 2012 to January 2015
  • 2012-2016 Heartland ProwlerBuilt November 2010 to July 2015
  • 2010-2016 Heartland Road WarriorBuilt May 2009 to June 2015
  • 2012-2014 Heartland SilveradoBuilt September 2011 to May 2014
  • 2010-2016 Heartland SundanceBuilt November 2008 to July 2015
  • 2012-2016 Heartland TorqueBuilt January 2012 to June 2015
  • 2011-2016 Heartland Trail RunnerBuilt November 2009 to July 2015
  • 2012-2014 Heartland WildernessBuilt August 2011 to April 2013

Repair progress

1,512 of 1,680 vehicles in this recall had still not been repaired as of Q4 2016.

9% repaired — 143 of 1,680 reported

Owners not reachable
25

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

What could happen

An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

What gets fixed

Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015.

Timeline

  1. Vehicles builtNovember 2008 to July 2015
  2. Recall reported to NHTSA30 July 2015
  3. Owners notified29 September 2015
  4. Latest repair reportQ4 2016 — 9% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 30 July 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Heartland customer service at 1-574-266-3988.

Official source

Manufacturer's recall number
99-01-23
Recalling manufacturer
Heartland Recreational Vehicles, LLC
Safety standard
FMVSS 567
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand