- Vehicles
- 191
- Built between
- Nov 2014 – Jul 2015
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 15 September 2015
- Repaired
- 92%
- Unrepaired
- 4
Does this affect my vehicle?
This recall covers vehicles built between November 2014 and July 2015. If yours was built outside that window, it is not part of this recall.
- 2014-2015 Pierce Arrow XTBuilt November 2014 to July 2015
- 2014-2015 Pierce Dash CFBuilt November 2014 to July 2015
- 2014-2015 Pierce EnforcerBuilt November 2014 to July 2015
- 2014-2015 Pierce QuantumBuilt November 2014 to July 2015
- 2014-2015 Pierce VelocityBuilt November 2014 to July 2015
Repair progress
4 of 191 vehicles in this recall had still not been repaired as of Q4 2016.
92% repaired — 175 of 191 reported
- Scrapped or exported
- 12
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Pierce Manufacturing (Pierce) is recalling certain model year 2014-2015 Pierce Arrow XT, Dash CF, Enforcer, Quantum, and Velocity emergency vehicles manufactured from November 3, 2014, through July 31, 2015. The affected vehicles have a driveshaft that may bend or twist possibly causing it disconnect.
What could happen
If the driveshaft disconnects from the vehicle, the vehicle would have a loss of drive, disabling it on the roadway and preventing the vehicle from responding to an emergency. Additionally, portions of the driveshaft could become a road hazard. These scenarios may increase the risk of a crash.
What gets fixed
Pierce has notified owners, and dealers will install a stronger driveshaft, free of charge. The recall began on September 15, 2015.
Timeline
- Vehicles builtNovember 2014 to July 2015
- Recall reported to NHTSA13 August 2015
- Owners notified15 September 2015
- Latest repair reportQ4 2016 — 92% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 August 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B265.
Official source
- Manufacturer's recall number
- 74B265
- Recalling manufacturer
- Pierce Manufacturing
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.