- Vehicles
- 62
- Built between
- Feb 2008 – Apr 2015
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 30 September 2015
- Repaired
- 79%
- Unrepaired
- 13
Does this affect my vehicle?
This recall covers vehicles built between February 2008 and April 2015. If yours was built outside that window, it is not part of this recall.
- 2009-2010, 2012, 2014-2016 Mack Granite (GU)Built February 2008 to April 2015
- 2014-2015 Mack Pinnacle (CHU)Built February 2008 to April 2015
- 2013, 2015 Mack TitanBuilt February 2008 to April 2015
Repair progress
13 of 62 vehicles in this recall had still not been repaired as of Q4 2016.
79% repaired — 49 of 62 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mack Trucks, Inc. (Mack) is recalling certain model year 2013 and 2015 Titan (TD), model year 2014 and 2015 Pinnacle (CHU), and model years 2009-2010, 2012, and 2014-2016 Granite (GU) trucks. The chassis harness and air lines may not be properly clipped to the crossmember, which can allow the cables and air lines to fall and get twisted in the driveline.
What could happen
If the electrical cables and air lines were to fall and get tangled in the driveline, it could affect the electrical system and braking system, increasing the risk of a vehicle crash.
What gets fixed
Mack will notify owners, and dealers will inspect the vehicles and properly clip the harness and air lines, free of charge. The recall began on September 30, 2015.
Timeline
- Vehicles builtFebruary 2008 to April 2015
- Recall reported to NHTSA17 August 2015
- Owners notified30 September 2015
- Latest repair reportQ4 2016 — 79% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 August 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0393.
Official source
- Manufacturer's recall number
- SC0393
- Recalling manufacturer
- Mack Trucks, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.