- Vehicles
- 18,673
- Built between
- Sep 2013 – Apr 2013
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 9 October 2015
- Repaired
- 57%
- Unrepaired
- 7,117
Does this affect my vehicle?
This recall covers vehicles built between September 2013 and April 2013. If yours was built outside that window, it is not part of this recall.
- 2012-2013 Suzuki SX4Built September 2013 to April 2013
Repair progress
7,117 of 18,673 vehicles in this recall had still not been repaired as of Q1 2017.
57% repaired — 10,622 of 18,673 reported
- Owners not reachable
- 934
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2012-2103 Suzuki SX4 vehicles manufactured September 3, 2011, to April 5, 2013. In the affected vehicles, insufficient clearance between the power steering pump body and the power steering fluid control valve may cause improper movement of the valve, and as a result, the power steering pump may seize.
What could happen
A seizure of the power steering pump would cause a loss of power steering assist, requiring extra steering effort at lower speeds, increasing the risk of a vehicle crash.
What gets fixed
Suzuki will notify owners, and dealers will replace the power steering pump, free of charge. The recall began on October 9, 2015.
Timeline
- Vehicles builtSeptember 2013 to April 2013
- Recall reported to NHTSA22 September 2015
- Owners notified9 October 2015
- Latest repair reportQ1 2017 — 57% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 September 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Suzuki's customer service number at 1-800-934-0934. Suzuki's number for this recall is VS.
Official source
- Manufacturer's recall number
- VS
- Recalling manufacturer
- Suzuki Motor of America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.