- Vehicles
- 140
- Built between
- Jul 2010 – Aug 2011
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 1 December 2015
- Repaired
- 67%
- Unrepaired
- 46
Does this affect my vehicle?
This recall covers vehicles built between July 2010 and August 2011. If yours was built outside that window, it is not part of this recall.
- 2010-2012 Tiffin PhaetonBuilt July 2010 to August 2011
Repair progress
46 of 140 vehicles in this recall had still not been repaired as of Q1 2017.
67% repaired — 94 of 140 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2010-2012 Phaeton motorhomes built on Powerglide chassis with floor plans QBH, QKH, and QTH manufactured July 1, 2010, to August 1, 2011. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.
What could happen
Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.
What gets fixed
Tiffin will notify owners, and dealers will change the configuration of the exhaust to provide extra clearance between it and the floor, free of charge. The recall began on December 1, 2015.
Timeline
- Vehicles builtJuly 2010 to August 2011
- Recall reported to NHTSA30 September 2015
- Owners notified1 December 2015
- Latest repair reportQ1 2017 — 67% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 30 September 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Tiffin customer service at 1-256-356-8661. Note: Although these vehicles may have been previously repaired for this condition under recall number 11V-416, it is important that the affected vehicles receive the revised remedy of this recall.
Official source
- Recalling manufacturer
- Tiffin Motorhomes, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.