- Vehicles
- 910
- Built between
- Jan 2006 – Mar 2007
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 10 December 2015
- Repaired
- 87%
- Unrepaired
- 86
Does this affect my vehicle?
This recall covers vehicles built between January 2006 and March 2007. If yours was built outside that window, it is not part of this recall.
- 2006-2007 Pierce Arrow XTBuilt January 2006 to March 2007
- 2006-2007 Pierce DashBuilt January 2006 to March 2007
- 2006-2007 Pierce EnforcerBuilt January 2006 to March 2007
- 2006-2007 Pierce ImpelBuilt January 2006 to March 2007
- 2006-2007 Pierce LanceBuilt January 2006 to March 2007
- 2006-2007 Pierce QuantumBuilt January 2006 to March 2007
Repair progress
86 of 910 vehicles in this recall had still not been repaired as of Q3 2017.
87% repaired — 790 of 910 reported
- Owners not reachable
- 2
- Scrapped or exported
- 32
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Pierce Manufacturing (Pierce) is recalling certain model year 2006-2007 Arrow XT, Dash, Enforcer, Lance, Impel, and Quantum vehicles manufactured January 1, 2006, to March 31, 2007. In the affected vehicles, tears in the ball joint protective boots may result in contamination of the ball joints.
What could happen
The contamination may cause premature ball joint failure and the wheel to disengage from the control arm, increasing the risk of a vehicle crash.
What gets fixed
Pierce will notify owners, and dealers will inspect the affected vehicles for torn ball joint boots. Pierce will also evaluate the ball joint wear. Ball joints with an unexpected level of wear will be replaced. These repairs will be performed free of charge. The recall began on December 10, 2015.
Timeline
- Vehicles builtJanuary 2006 to March 2007
- Recall reported to NHTSA1 October 2015
- Owners notified10 December 2015
- Latest repair reportQ3 2017 — 87% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 October 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B267.
Official source
- Manufacturer's recall number
- 74B267
- Recalling manufacturer
- Pierce Manufacturing
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.