- Vehicles
- 65
- Built between
- Nov 2014 – Sep 2015
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 10 November 2015
- Repaired
- 100%
- Unrepaired
- 0
Does this affect my vehicle?
This recall covers vehicles built between November 2014 and September 2015. If yours was built outside that window, it is not part of this recall.
- 2016 Ford E-350Built November 2014 to September 2015
- 2016 Ford E-450Built November 2014 to September 2015
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q1 2017.
100% repaired — 65 of 65 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain model year 2016 E-350 and E-450 vehicles manufactured November 3, 2014, to September 1, 2015, and equipped with a 6.8L engine and an optional trailer brake controller. In the affected vehicles, the trailer brake controller may not actuate the trailer brakes.
What could happen
If the trailer brakes are not activated when the towing vehicle is slowing down, the distance needed to stop the vehicle may be lengthened, increasing the risk of a crash.
What gets fixed
Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began on November 10, 2015.
Timeline
- Vehicles builtNovember 2014 to September 2015
- Recall reported to NHTSA27 October 2015
- Owners notified10 November 2015
- Latest repair reportQ1 2017 — 100% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 October 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S32.
Official source
- Manufacturer's recall number
- 15S32
- Recalling manufacturer
- Ford Motor Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.