Trails West Suspension: Non-Powered Axle Assembly

Trails West is recalling about 279 vehicles over a problem with the suspension. A separation of the torsion arm can result in a reduction in vehicle stability, increasing the risk of a crash.

Campaign
15V753000
Manufacturer
Trails West Manufacturing Of Idaho, Inc.
Reported
13 November 2015
Vehicles
279
Built between
Feb 2015 – Aug 2015
Models
8
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
9 December 2015
Repaired
65%
Unrepaired
92

Does this affect my vehicle?

This recall covers vehicles built between February 2015 and August 2015. If yours was built outside that window, it is not part of this recall.

  • 2015-2016 Trails West ClassicBuilt February 2015 to August 2015
  • 2015-2016 Trails West Classic IIBuilt February 2015 to August 2015
  • 2015-2016 Trails West HOT ShotBuilt February 2015 to August 2015
  • 2015-2016 Trails West RoyaleBuilt February 2015 to August 2015
  • 2015-2016 Trails West Santa FE IIBuilt February 2015 to August 2015
  • 2015-2016 Trails West SierraBuilt February 2015 to August 2015
  • 2015-2016 Trails West Sierra IIBuilt February 2015 to August 2015
  • 2015-2016 Trails West Sierra SelectBuilt February 2015 to August 2015

Repair progress

92 of 279 vehicles in this recall had still not been repaired as of Q3 2017.

65% repaired — 182 of 279 reported

Owners not reachable
5

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Trails West Manufacturing of Idaho, Inc. (Trails West) is recalling certain model year 2015-2016 Santa Fe, Santa Fe II, Classic, Classic II, Sierra, Sierra II, Royale, Sierra Select, RPM BP, and Hot Shot trailers manufactured February 18, 2015, to August 25, 2015, and equipped with 3500lb-capacity torsion model axles. The weld that secures the torsion arm assembly may fail allowing the tire, wheel, hub, and torsion arm to separate from the trailer.

What could happen

A separation of the torsion arm can result in a reduction in vehicle stability, increasing the risk of a crash.

What gets fixed

Trails West will notify owners, and dealers will replace any suspect axles, free of charge. The recall began on December 9, 2015.

Timeline

  1. Vehicles builtFebruary 2015 to August 2015
  2. Recall reported to NHTSA13 November 2015
  3. Owners notified9 December 2015
  4. Latest repair reportQ3 2017 — 65% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 November 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Trails West customer service at 1-208-852-2200.

Official source

Recalling manufacturer
Trails West Manufacturing Of Idaho, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand