- Vehicles
- 9,687
- Built between
- May 2007 – Mar 2015
- Models
- 16
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 3 March 2016
- Repaired
- 17%
- Unrepaired
- 8,002
Does this affect my vehicle?
This recall covers vehicles built between May 2007 and March 2015. If yours was built outside that window, it is not part of this recall.
- 2009 Coachmen AuroraBuilt March 2009 to March 2009
- 2010-2014 Coachmen EncounterBuilt May 2007 to December 2014
- 2009-2014 Coachmen MiradaBuilt May 2007 to December 2014
- 2009-2014 Coachmen PrismBuilt May 2007 to December 2014
- 2009-2014 Coachmen PursuitBuilt May 2007 to December 2014
- 2012-2015 Forest River AviatorBuilt March 2012 to March 2015
- 2008-2014 Forest River Cross CountryBuilt May 2007 to December 2014
- 2009 Forest River EncoreBuilt May 2007 to December 2014
- 2014 Forest River FR3Built May 2007 to December 2014
- 2007-2014 Forest River GeorgetownBuilt May 2007 to December 2014
- 2007-2009 Forest River LegendBuilt May 2007 to December 2014
- 2009-2014 Forest River PathfinderBuilt May 2007 to December 2014
- 2008-2012 Forest River RidgeviewBuilt May 2007 to December 2014
- 2009-2014 Forest River SoleraBuilt May 2007 to December 2014
- 2008-2009 Georgie Boy Cruise MasterBuilt March 2009 to May 2009
- 2009 Sportscoach EliteBuilt May 2007 to December 2014
Repair progress
8,002 of 9,687 vehicles in this recall had still not been repaired as of Q2 2017.
17% repaired — 1,674 of 9,687 reported
- Owners not reachable
- 11
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
What could happen
Unstable entry and exit steps increase the risk of injury.
What gets fixed
Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016.
Timeline
- Vehicles builtMay 2007 to March 2015
- Recall reported to NHTSA25 November 2015
- Owners notified3 March 2016
- Latest repair reportQ2 2017 — 17% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 25 November 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Forest River customer service number at 1-574-389-4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1-574-537-8900.
Official source
- Manufacturer's recall number
- 51-11102015-0109
- Recalling manufacturer
- Forest River, Inc.
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.