- Vehicles
- 271
- Built between
- Jun 2008 – Dec 2010
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 11 February 2016
- Repaired
- 8%
- Unrepaired
- 248
Does this affect my vehicle?
This recall covers vehicles built between June 2008 and December 2010. If yours was built outside that window, it is not part of this recall.
- 2008 Entegra AlanteBuilt June 2008 to December 2010
- 2008, 2010-2011 Entegra AnthemBuilt June 2008 to December 2010
- 2008, 2010-2011 Entegra AspireBuilt June 2008 to December 2010
- 2008, 2010 Entegra CornerstoneBuilt June 2008 to December 2010
- 2008 Entegra EmblemBuilt June 2008 to December 2010
- 2009-2011 Entegra InsigniaBuilt June 2008 to December 2010
Repair progress
248 of 271 vehicles in this recall had still not been repaired as of Q2 2017.
8% repaired — 23 of 271 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Entegra Coach (Entegra) is recalling certain model year 2008 and 2010-2011 Aspire and Anthem motorhomes, 2008 and 2010 Cornerstone motorhomes, 2008 Emblem and Alante motorhomes, and 2009-2011 Insignia motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double aElectric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.
What could happen
Unstable entry and exit steps increase the risk of injury.
What gets fixed
Entegra will notify owners, and dealers will install a retainer bracket on the double step assemblies. On the trip step assemblies, the Coachstep linkage Assembly will be replaced and a retainer bracket will be installed. The manufacturer has not yet provided a notification schedule.
Timeline
- Vehicles builtJune 2008 to December 2010
- Recall reported to NHTSA23 December 2015
- Owners notified11 February 2016
- Latest repair reportQ2 2017 — 8% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 23 December 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Entegra customer service at 1-800-945-4787, or Lippert customer service at 1-574-537-8900. Entegra's number for this recall is 9903275.
Official source
- Manufacturer's recall number
- 9903275
- Recalling manufacturer
- Entegra Coach
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.