- Vehicles
- 14,889
- Built between
- Not published
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 10 February 2016
- Repaired
- 41%
- Unrepaired
- 8,728
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2008-2015 Tiffin Allegro
- 2007-2008 Tiffin Allegro BAY
- 2009-2010 Tiffin BAY
- 2008-2015 Tiffin BUS
- 2008-2015 Tiffin Phaeton
Repair progress
8,728 of 14,889 vehicles in this recall had still not been repaired as of Q2 2017.
41% repaired — 6,161 of 14,889 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.
What could happen
Unstable entry and exit steps increase the risk of injury.
What gets fixed
Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016.
Timeline
- Recall reported to NHTSA28 December 2015
- Owners notified10 February 2016
- Latest repair reportQ2 2017 — 41% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 December 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900.
Official source
- Recalling manufacturer
- Tiffin Motorhomes, Inc.
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.