- Vehicles
- 4,826
- Built between
- Mar 2013 – Dec 2015
- Models
- 1
- Recall type
- Equipment
- Initiated by
- Manufacturer
- Owners notified
- 12 April 2016
- Repaired
- 68%
- Unrepaired
- 711
Does this affect my vehicle?
This recall covers vehicles built between March 2013 and December 2015. If yours was built outside that window, it is not part of this recall.
- Vapor ETO Controller AssemblyBuilt March 2013 to December 2015
Repair progress
711 of 4,826 vehicles in this recall had still not been repaired as of Q3 2017.
68% repaired — 3,301 of 4,826 reported
- Scrapped or exported
- 814
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Vapor Bus International (Vapor Bus) is recalling certain Electric Transit Operator (ETO) Controller Assemblies, part number 51220550, manufactured March 7, 2013, to December 21, 2015. These assemblies, which control a bus door operator motor and brake, may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.
What could happen
If the rear bus door opens expectedly while the bus is in motion, there is an increased risk of injury for the passengers.
What gets fixed
Vapor Bus will notify owners, and dealers will update the ETO Controller Assembly software, and replace all of the roller brackets, free of charge. The recall began on April 12, 2016.
Timeline
- Vehicles builtMarch 2013 to December 2015
- Recall reported to NHTSA25 February 2016
- Owners notified12 April 2016
- Latest repair reportQ3 2017 — 68% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 25 February 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Vapor Bus customer service at 1-847-777-6423.
Official source
- Recalling manufacturer
- Vapor Bus International
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.