- Vehicles
- 13,000
- Built between
- Dec 2014 – Nov 2015
- Models
- 1
- Recall type
- Equipment
- Initiated by
- Manufacturer
- Owners notified
- 26 February 2016
- Repaired
- 42%
- Unrepaired
- 60
Does this affect my vehicle?
This recall covers vehicles built between December 2014 and November 2015. If yours was built outside that window, it is not part of this recall.
- Cyntur Ctjsli JumpstarterBuilt December 2014 to November 2015
Repair progress
60 of 13,000 vehicles in this recall had still not been repaired as of Q2 2017.
42% repaired — 5,497 of 13,000 reported
- Owners not reachable
- 7,443
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Battery-Biz Inc. (Battery-Biz) is recalling certain Cyntur CTJSLI Lithium Ion Jumpstarters manufactured December 24, 2014, to November 1, 2015. Due to faulty design of the cable assembly, the jumpstarter may overheat and catch fire.
What could happen
Over-cranking will cause the cable to melt and the pack to overheat and catch fire.
What gets fixed
Battery-Biz began notifying owners, and retailers on February 26, 2016. The manufacturer will provide a free replacement cable, with new safety features. The replacement cables will begin shipping after March 31, 2016. The recall began on March 26, 2016.
Timeline
- Vehicles builtDecember 2014 to November 2015
- Recall reported to NHTSA17 March 2016
- Owners notified26 February 2016
- Latest repair reportQ2 2017 — 42% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 March 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Cyntur customer service at 1-800-780-6552 or through the Cyntur website at www.cyntur.com/recall.
Official source
- Recalling manufacturer
- Battery-Biz Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.