Ram Electrical System: Software

Ram is recalling about 2,291 vehicles over a problem with the electrical system. Trailer brake lights that are inoperative can increase the risk of a crash.

Campaign
16E039000
Manufacturer
Chrysler (FCA US LLC)
Reported
28 April 2016
Vehicles
2,291
Built between
Aug 2014 – Feb 2016
Models
3
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
20 June 2016
Repaired
49%
Unrepaired
1,167

Does this affect my vehicle?

This recall covers vehicles built between August 2014 and February 2016. If yours was built outside that window, it is not part of this recall.

  • 2014-2016 Ram Promaster
  • 2015-2016 Ram Promaster City
  • Ram Promaster Trlr Light MODBuilt August 2014 to February 2016

Repair progress

1,167 of 2,291 vehicles in this recall had still not been repaired as of Q3 2017.

49% repaired — 1,124 of 2,291 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

What could happen

Trailer brake lights that are inoperative can increase the risk of a crash.

What gets fixed

Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016.

Timeline

  1. Vehicles builtAugust 2014 to February 2016
  2. Recall reported to NHTSA28 April 2016
  3. Owners notified20 June 2016
  4. Latest repair reportQ3 2017 — 49% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 April 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.

Official source

Manufacturer's recall number
S29
Recalling manufacturer
Chrysler (FCA US LLC)
Safety standard
FMVSS 108
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand