- Vehicles
- 276
- Built between
- Jan 2006 – Dec 2014
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 21 March 2016
- Repaired
- 11%
- Unrepaired
- 246
Does this affect my vehicle?
This recall covers vehicles built between January 2006 and December 2014. If yours was built outside that window, it is not part of this recall.
- 2006-2014 Turtle Top OdysseyBuilt January 2006 to December 2014
- 2008-2009, 2011 Turtle Top Odyssey LTBuilt January 2008 to December 2011
- 2007-2008, 2010-2012 Turtle Top Odyssey XLBuilt January 2007 to December 2012
- 2008, 2012 Turtle Top Terra TransportBuilt January 2008 to December 2012
- 2007-2008, 2013 Turtle Top VanterraBuilt January 2007 to December 2013
Repair progress
246 of 276 vehicles in this recall had still not been repaired as of Q4 2017.
11% repaired — 30 of 276 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Turtle Top is recalling certain model year 2006-2014 Odyssey, 2008-2009 and 2011 Odyssey LT, 2007-2008 and 2010-2012 Odyssey XL, 2008 and 2012 Terra Transport and 2007-2008 and 2013 Van Terra vehicles equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
What could happen
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
What gets fixed
Turtle Top will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on March 21, 2016.
Timeline
- Vehicles builtJanuary 2006 to December 2014
- Recall reported to NHTSA13 January 2016
- Owners notified21 March 2016
- Latest repair reportQ4 2017 — 11% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 January 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Turtle Top customer service at 1-574-831-4340, or Ricon customer service at 1-800-322-2884.
Official source
- Recalling manufacturer
- Turtle Top
- Safety standard
- FMVSS 403
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.