- Vehicles
- 77,017
- Built between
- Nov 2004 – Jan 2014
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 6 September 2016
- Repaired
- 54%
- Unrepaired
- 35,009
Does this affect my vehicle?
This recall covers vehicles built between November 2004 and January 2014. If yours was built outside that window, it is not part of this recall.
- 2012 Subaru B9 TribecaBuilt November 2004 to January 2014
- 2006-2011, 2013-2014 Subaru TribecaBuilt November 2004 to January 2014
Repair progress
35,009 of 77,017 vehicles in this recall had still not been repaired as of Q1 2018.
54% repaired — 41,682 of 77,017 reported
- Owners not reachable
- 326
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Subaru of America, Inc. (Subaru) is recalling certain model year 2006-2014 Tribeca vehicles manufactured November 16, 2004, to January 27, 2014. Due to a possible malfunction of the hood safety system and hood lock system, the hood may open unexpectedly while driving.
What could happen
If the hood unexpectedly opens while driving, it may interfere with the driver's visibility, increasing the risk of a crash.
What gets fixed
Subaru will notify owners, and dealers will complete this recall in two phases. Phase one will involve inspection, cleaning, and lubricating the hood safety and hood lock systems. If after this is performed the hood latch does not operate properly, it will be replaced with a new current style part. Phase two will involve installing an improved hood safety system and hood lock system. Interim notification was mailed March 4, 2016.
Timeline
- Vehicles builtNovember 2004 to January 2014
- Recall reported to NHTSA3 February 2016
- Owners notified6 September 2016
- Latest repair reportQ1 2018 — 54% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 3 February 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQX-59 (phase one) and WQY-60 (phase two).
Official source
- Manufacturer's recall number
- WQX-59 and WQY-60
- Recalling manufacturer
- Subaru of America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.