Cruiser Rv Equipment: Recreational Vehicle/Trailer

Cruiser RV is recalling about 48 vehicles over a problem with the equipment. In the event the main trailer connection fails, the weight of the trailer can break the safety chains if the chains are not strong enough, allowing the trailer to separate from the vehicle, increasing the risk of a crash.

Campaign
16V196000
Manufacturer
Cruiser RV
Reported
7 April 2016
Vehicles
48
Built between
Dec 2015 – Mar 2016
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
21 April 2016
Repaired
40%
Unrepaired
29

Does this affect my vehicle?

This recall covers vehicles built between December 2015 and March 2016. If yours was built outside that window, it is not part of this recall.

  • 2016-2017 Cruiser Rv Stryker TOYBuilt December 2015 to March 2016

Repair progress

29 of 48 vehicles in this recall had still not been repaired as of Q4 2017.

40% repaired — 19 of 48 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Cruiser RV (Cruiser) is recalling certain model year 2016-2017 Stryker travel trailers, models ST3316, STG3112 and STG3212, manufactured December 11, 2015, to March 10, 2016. The affected vehicles are equipped with safety chains on the A-frame that are rated for 11,700 lbs instead of being rated equal to, or greater than, the gross vehicle weight rating (GVWR) of the travel trailer.

What could happen

In the event the main trailer connection fails, the weight of the trailer can break the safety chains if the chains are not strong enough, allowing the trailer to separate from the vehicle, increasing the risk of a crash.

What gets fixed

Cruiser will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200lb rating, free of charge. The recall began on April 21, 2016.

Timeline

  1. Vehicles builtDecember 2015 to March 2016
  2. Recall reported to NHTSA7 April 2016
  3. Owners notified21 April 2016
  4. Latest repair reportQ4 2017 — 40% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 April 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Cruiser customer service at 1-260-562-3500.

Official source

Recalling manufacturer
Cruiser RV
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand