- Vehicles
- 578
- Built between
- Dec 2012 – Dec 2015
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 10 May 2016
- Repaired
- 79%
- Unrepaired
- 116
Does this affect my vehicle?
This recall covers vehicles built between December 2012 and December 2015. If yours was built outside that window, it is not part of this recall.
- 2016 Mazda CX-3Built June 2015 to December 2015
- 2014-2016 Mazda CX-5Built January 2013 to December 2015
- 2013-2015 Mazda CX-9Built December 2012 to July 2015
- 2013-2014 Mazda MAZDA2Built July 2013 to August 2014
Repair progress
116 of 578 vehicles in this recall had still not been repaired as of Q3 2017.
79% repaired — 459 of 578 reported
- Owners not reachable
- 3
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
What could happen
If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
What gets fixed
Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016.
Timeline
- Vehicles builtDecember 2012 to December 2015
- Recall reported to NHTSA11 April 2016
- Owners notified10 May 2016
- Latest repair reportQ3 2017 — 79% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 April 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Official source
- Manufacturer's recall number
- 9316D
- Recalling manufacturer
- Mazda North American Operations
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.