- Vehicles
- 21
- Built between
- Jan 2016 – Apr 2016
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 16 May 2016
- Repaired
- 67%
- Unrepaired
- 0
Does this affect my vehicle?
This recall covers vehicles built between January 2016 and April 2016. If yours was built outside that window, it is not part of this recall.
- 2016-2017 Keystone PassportBuilt January 2016 to April 2016
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2017.
67% repaired — 14 of 21 reported
- Scrapped or exported
- 7
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Passport recreational trailers, model 3350BHWE, manufactured January 6, 2016, to April 21, 2016. These trailers were built with axles that have a 3500 pound capacity instead of being built with axles that have a 4400 pound capacity.
What could happen
If the vehicle is loaded to the specifications listed, the incorrect axle may be overloaded and fail as a result, increasing the risk of a crash.
What gets fixed
Keystone has notified owners, and dealers will replace the axle, free of charge. The recall began May 16, 2016.
Timeline
- Vehicles builtJanuary 2016 to April 2016
- Recall reported to NHTSA11 May 2016
- Owners notified16 May 2016
- Latest repair reportQ2 2017 — 67% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 May 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-252.
Official source
- Manufacturer's recall number
- 16-252
- Recalling manufacturer
- Keystone RV Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.