- Vehicles
- 140
- Built between
- May 2015 – Mar 2016
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 6 June 2016
- Repaired
- 33%
- Unrepaired
- 94
Does this affect my vehicle?
This recall covers vehicles built between May 2015 and March 2016. If yours was built outside that window, it is not part of this recall.
- 2015-2016 E-ONE Cyclone IIBuilt May 2015 to March 2016
- 2015-2016 E-ONE Quest IIBuilt May 2015 to March 2016
- 2015-2016 E-ONE TyphoonBuilt May 2015 to March 2016
Repair progress
94 of 140 vehicles in this recall had still not been repaired as of Q3 2017.
33% repaired — 46 of 140 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
E-One Incorporated (E-One) is recalling certain model year 2015-2016 Cyclone II, Quest II and Typhoon emergency vehicles manufactured May 1, 2015, to March 31, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
What could happen
If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
What gets fixed
E-One will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on June 6, 2016.
Timeline
- Vehicles builtMay 2015 to March 2016
- Recall reported to NHTSA12 May 2016
- Owners notified6 June 2016
- Latest repair reportQ3 2017 — 33% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 May 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact E-One customer service at 1-352-861-3612 or Hale customer service at 1-800-533-3569.
Official source
- Recalling manufacturer
- E-One Incorporated
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.