- Vehicles
- 44
- Built between
- Mar 2016 – Apr 2016
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 28 June 2016
- Repaired
- 70%
- Unrepaired
- 8
Does this affect my vehicle?
This recall covers vehicles built between March 2016 and April 2016. If yours was built outside that window, it is not part of this recall.
- 2017 Thor Motor Coach TuscanyBuilt March 2016 to April 2016
- 2017 Thor Motor Coach Tuscany ZTEBuilt March 2016 to April 2016
- 2017 Thor Motor Coach VenetianBuilt March 2017 to April 2016
Repair progress
8 of 44 vehicles in this recall had still not been repaired as of Q3 2017.
70% repaired — 31 of 44 reported
- Scrapped or exported
- 5
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Thor Motor Coach (TMC) is recalling certain 2017 Tuscany, Tuscany ZTE, and Venetian motorhomes manufactured March 15, 2016, to April 7, 2016. The isolator relay cable for the chassis battery was improperly installed which could cause sudden, unexpected loss of power.
What could happen
If the motorhome experiences an unexpected loss of power, it can increase the risk of a crash.
What gets fixed
TMC will notify owners, and dealers will correctly install the isolator relay cable, free of charge. The recall began on June 28, 2016.
Timeline
- Vehicles builtMarch 2016 to April 2016
- Recall reported to NHTSA20 May 2016
- Owners notified28 June 2016
- Latest repair reportQ3 2017 — 70% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 20 May 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000114.
Official source
- Manufacturer's recall number
- RC000114
- Recalling manufacturer
- Thor Motor Coach
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.