- Vehicles
- 406
- Built between
- Jan 2006 – Apr 2016
- Models
- 17
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 11 July 2016
- Repaired
- 4%
- Unrepaired
- 386
Does this affect my vehicle?
This recall covers vehicles built between January 2006 and April 2016. If yours was built outside that window, it is not part of this recall.
- 2015-2016 Elkhart ECE3Built October 2014 to September 2015
- 2015-2016 Elkhart ECE4Built October 2014 to September 2015
- 2015-2016 Elkhart ECG4Built October 2014 to September 2015
- 2014-2016 Glaval Bus EntourageBuilt January 2006 to April 2016
- 2014-2016 Glaval Bus LegacyBuilt January 2006 to April 2016
- 2014-2016 Glaval Bus PrimetimeBuilt January 2006 to April 2016
- 2014-2016 Glaval Bus TitanBuilt January 2006 to April 2016
- 2014-2016 Glaval Bus Titan IIBuilt January 2006 to April 2016
- 2014-2016 Glaval Bus UniversalBuilt January 2006 to April 2016
- 2006-2016 Starcraft Bus AllstarBuilt January 2006 to April 2016
- 2006-2016 Starcraft Bus Allstar XLBuilt January 2006 to April 2016
- 2006-2016 Starcraft Bus QuestBuilt January 2006 to April 2016
- 2006-2016 Starcraft Bus Quest XLBuilt January 2006 to April 2016
- 2006-2016 Starcraft Bus StarliteBuilt January 2006 to April 2016
- 2006-2016 Startrans PS2Built January 2006 to April 2016
- 2006-2016 Startrans Senator IIBuilt January 2006 to April 2016
- 2006-2016 Startrans Senator II HDBuilt January 2006 to April 2016
Repair progress
386 of 406 vehicles in this recall had still not been repaired as of Q3 2020.
4% repaired — 16 of 406 reported
- Owners not reachable
- 4
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Forest River, Inc. (Forest River) is recalling certain model year 2014-2016 Glaval Universal, Primetime, Sport, Titan, Titan II, Entourage, Legacy transit buses manufactured January 1, 2006, to April 29, 2016, 2015-2016 Elkhart ECE3, ECE4, ECG4 transit buses manufactured October 24, 2014, to September 9, 2015, and 2006-2016 Starcraft Bus Allstar, Allstar XL, Starlite, Quest, Quest XL, and StarTrans Senator II, Senator II HD, and PS/2 vehicles manufactured January 1, 2006, to April 29, 2016. These vehicles are equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
What could happen
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
What gets fixed
Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on July 7, 2016.
Timeline
- Vehicles builtJanuary 2006 to April 2016
- Recall reported to NHTSA1 June 2016
- Owners notified11 July 2016
- Latest repair reportQ3 2020 — 4% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 June 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Forest River's customer service at 1-800-348-7440, or Ricon customer service at 1-818-267-3000. Forest River's number for this recall is 51-05132016-0197.
Official source
- Manufacturer's recall number
- 51-05132016-0197
- Recalling manufacturer
- Forest River, Inc.
- Safety standard
- FMVSS 404
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.