- Vehicles
- 5,658
- Built between
- Nov 2015 – Feb 2016
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 22 August 2016
- Repaired
- 78%
- Unrepaired
- 1,199
Does this affect my vehicle?
This recall covers vehicles built between November 2015 and February 2016. If yours was built outside that window, it is not part of this recall.
- 2016 Volkswagen CCBuilt January 2016 to February 2016
- 2016 Volkswagen E-GolfBuilt November 2015 to January 2016
- 2016 Volkswagen Golf RBuilt November 2015 to January 2016
- 2016 Volkswagen TiguanBuilt November 2015 to January 2016
Repair progress
1,199 of 5,658 vehicles in this recall had still not been repaired as of Q4 2017.
78% repaired — 4,432 of 5,658 reported
- Owners not reachable
- 27
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.
What could happen
If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
What gets fixed
Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016.
Timeline
- Vehicles builtNovember 2015 to February 2016
- Recall reported to NHTSA24 June 2016
- Owners notified22 August 2016
- Latest repair reportQ4 2017 — 78% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 24 June 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.
Official source
- Manufacturer's recall number
- 58C9
- Recalling manufacturer
- Volkswagen Group of America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.