- Vehicles
- 865
- Built between
- Aug 2015 – Apr 2016
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 24 March 2017
- Repaired
- 79%
- Unrepaired
- 173
Does this affect my vehicle?
This recall covers vehicles built between August 2015 and April 2016. If yours was built outside that window, it is not part of this recall.
- 2015-2016 Ford Focus ElectricBuilt August 2015 to April 2016
Repair progress
173 of 865 vehicles in this recall had still not been repaired as of Q2 2018.
79% repaired — 683 of 865 reported
- Owners not reachable
- 9
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Focus Electric vehicles manufactured August 20, 2015, through April 13, 2016. The transmission's differential pinion gear shaft may overheat and fracture.
What could happen
A fractured pinion shaft could cause a loss of motive power and loss of the transmission park function, increasing the risk of a crash.
What gets fixed
Ford will notify owners, and dealers will replace the transmission differential assembly, free of charge. The recall began on March 24, 2017.
Timeline
- Vehicles builtAugust 2015 to April 2016
- Recall reported to NHTSA28 June 2016
- Owners notified24 March 2017
- Latest repair reportQ2 2018 — 79% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 June 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S28.
Official source
- Manufacturer's recall number
- 16S28
- Recalling manufacturer
- Ford Motor Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.