- Vehicles
- 329,540
- Built between
- Nov 2012 – Sep 2015
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 2 November 2016
- Repaired
- 80%
- Unrepaired
- 56,255
Does this affect my vehicle?
This recall covers vehicles built between November 2012 and September 2015. If yours was built outside that window, it is not part of this recall.
- 2015 Chrysler 200Built November 2012 to October 2014
- 2016 Fiat 500XBuilt May 2014 to July 2015
- 2014-2015 Jeep CherokeeBuilt November 2012 to October 2014
- 2015 Jeep RenegadeBuilt December 2014 to September 2015
- 2015 Ram PromasterBuilt September 2014 to August 2015
Repair progress
56,255 of 329,540 vehicles in this recall had still not been repaired as of Q1 2018.
80% repaired — 263,589 of 329,540 reported
- Owners not reachable
- 7,433
- Scrapped or exported
- 2,263
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
What could happen
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
What gets fixed
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016.
Timeline
- Vehicles builtNovember 2012 to September 2015
- Recall reported to NHTSA12 July 2016
- Owners notified2 November 2016
- Latest repair reportQ1 2018 — 80% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 July 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Official source
- Manufacturer's recall number
- S55
- Recalling manufacturer
- Chrysler (FCA US LLC)
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.