- Vehicles
- 367,808
- Built between
- Apr 2012 – Aug 2013
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 13 April 2017
- Repaired
- 73%
- Unrepaired
- 94,925
Does this affect my vehicle?
This recall covers vehicles built between April 2012 and August 2013. If yours was built outside that window, it is not part of this recall.
- 2013 Chevrolet EquinoxBuilt April 2012 to August 2013
- 2013 GMC TerrainBuilt April 2012 to August 2013
Repair progress
94,925 of 367,808 vehicles in this recall had still not been repaired as of Q3 2018.
73% repaired — 268,668 of 367,808 reported
- Owners not reachable
- 4,215
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
General Motors LLC (GM) is recalling certain model year 2013 Chevrolet Equinox and GMC Terrain vehicles. In the affected vehicles, the ball joints in the windshield wiper module may corrode and wear over time, possibly resulting in one or both of the windshield wipers becoming inoperative.
What could happen
Inoperative windshield wipers may reduce the driver's visibility, increasing the risk of a crash.
What gets fixed
GM will notify owners, dealers will repair the AIP-hole, inspect and, if necessary, replace the front wiper module, free of charge. The recall began on April 13, 2017.
Timeline
- Vehicles builtApril 2012 to August 2013
- Recall reported to NHTSA4 August 2016
- Owners notified13 April 2017
- Latest repair reportQ3 2018 — 73% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 4 August 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 25302.
Official source
- Manufacturer's recall number
- 25302
- Recalling manufacturer
- General Motors LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.