- Vehicles
- 778
- Built between
- Sep 2015 – May 2016
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 3 October 2016
- Repaired
- 80%
- Unrepaired
- 0
Does this affect my vehicle?
This recall covers vehicles built between September 2015 and May 2016. If yours was built outside that window, it is not part of this recall.
- 2016-2017 Chicago Scooter Company GO.Built September 2015 to May 2016
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q1 2019.
80% repaired — 626 of 778 reported
- Owners not reachable
- 152
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Chicago Scooter Company (Chicago Scooter) is recalling certain model year 2016-2017 go. scooters manufactured September 22, 2015, to May 13, 2016. These scooters have front wheel bearings that may fail, adversely affecting handling.
What could happen
Front wheel bearing failure may result in a loss of control of the scooter, increasing the risk of a crash.
What gets fixed
Chicago Scooter will notify owners, and dealers will replace the entire front wheel, free of charge. The recall began September 2016.
Timeline
- Vehicles builtSeptember 2015 to May 2016
- Recall reported to NHTSA22 August 2016
- Owners notified3 October 2016
- Latest repair reportQ1 2019 — 80% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 August 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chicago Scooter customer service at 1-773-433-1311 or by email at recall@chicagoscootercompany.com.
Official source
- Recalling manufacturer
- Chicago Scooter Company, LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.