- Vehicles
- 19,205
- Built between
- Aug 2015 – Jul 2016
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 1 November 2016
- Repaired
- 95%
- Unrepaired
- 876
Does this affect my vehicle?
This recall covers vehicles built between August 2015 and July 2016. If yours was built outside that window, it is not part of this recall.
- 2017 Audi Q7Built August 2015 to July 2016
Repair progress
876 of 19,205 vehicles in this recall had still not been repaired as of Q1 2018.
95% repaired — 18,329 of 19,205 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
What could happen
If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.
What gets fixed
Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016.
Timeline
- Vehicles builtAugust 2015 to July 2016
- Recall reported to NHTSA6 September 2016
- Owners notified1 November 2016
- Latest repair reportQ1 2018 — 95% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 September 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.
Official source
- Manufacturer's recall number
- 72F8
- Recalling manufacturer
- Volkswagen Group of America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.