- Vehicles
- 2,046,297
- Built between
- Aug 2010 – Feb 2016
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 27 January 2017
- Repaired
- 62%
- Unrepaired
- 696,269
Does this affect my vehicle?
This recall covers vehicles built between August 2010 and February 2016. If yours was built outside that window, it is not part of this recall.
- 2013-2015 Ford C-MAXBuilt January 2012 to January 2015
- 2013-2015 Ford EscapeBuilt October 2011 to January 2015
- 2012-2015 Ford FocusBuilt August 2010 to January 2015
- 2015 Ford MustangBuilt February 2014 to April 2015
- 2014-2016 Ford Transit ConnectBuilt August 2013 to February 2016
- 2015 Lincoln MKCBuilt August 2013 to January 2015
Repair progress
696,269 of 2,046,297 vehicles in this recall had still not been repaired as of Q2 2018.
62% repaired — 1,264,797 of 2,046,297 reported
- Owners not reachable
- 84,526
- Scrapped or exported
- 705
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
What could happen
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
What gets fixed
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017.
Timeline
- Vehicles builtAugust 2010 to February 2016
- Recall reported to NHTSA6 September 2016
- Owners notified27 January 2017
- Latest repair reportQ2 2018 — 62% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 September 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Official source
- Manufacturer's recall number
- 16S30
- Recalling manufacturer
- Ford Motor Company
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.